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Cahya Mata
Sarawak
Berhad
S U S T A I N A B I L I T Y
R E P O R T
2 0 1 6
CMS Friendly Games
Every other year, CMS organises its group-wide
sporting event, the ‘CMS Games’ as part of our effort
to foster stronger ties and group-wide unity. In 2016,
approximately 800 employees came together to engage
in friendly clan warfare in the form of sports such as
badminton, bowling, football, as well as track and field
events. The participants were divided into four houses
that were captained by the senior management of our
various divisions.
Employee Satisfaction Survey
We distribute an Employee Satisfaction Survey usually
once in two years. This survey examines employee-
supervisor relationships and gauges employees’
satisfaction. It also gauges employees’ perception of their
career growth, welfare, work environment, as well as the
internal and public perception of the Group. The survey
results are tabled at Board meetings and action plans are
devised to address areas that need improvement. The
survey is available in both English and Bahasa Malaysia.
In 2016, the Group rolled out its second Employee
Satisfaction Survey following 2014’s survey.
Methodology for the 2014 ES Survey
The survey was distributed on 7 July 2014 to 888
CMS employees, approximately 40% of the total CMS
employees. The survey was anonymous and was
conducted group-wide. The results of the survey are
presented in the table below.
Results of the Employee Satisfaction Survey 2014
93.7% of employees were
satisfied in their jobs
30.8% strongly agreed scoring 6
45.9% agreed scoring 5
17% somewhat agreed scoring 4
6.3% of employees were
dissatisfied in their jobs
4.5% somewhat disagreed scoring 3
1.3% disagreed scoring 2
0.6% strongly disagreed scoring 1
Methodology for 2016 ES Survey
The anonymous survey was distributed on 12 July 2016 to
1,000 CMS employees Group-wide, approximately 40%
of the total CMS employees. Each category consisted
of five questions based on a ‘six-point’ rating scale. The
2016 ES survey comprised the following five categories:
• Internal & Public Perception;
• Employee Welfare & Work Environment;
• Top Management;
• Employee-Supervisor Relationship; and
• Career Growth & Job Satisfaction.
The 2016 survey revealed that employees are generally
more satisfied today in comparison to 2014 with their
jobs across the Group. The results of the surveys are as
follows:
Going forward, the Group will incorporate Employee
Engagement Initiatives under the Business Process of the
KPI.
Social: Labour Practices and Decent Work
2014
2016
93.6%
94.1%
5.8%
6.3%
Dissatisfied
Satisfied