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Cahya Mata
Sarawak
Berhad
S U S T A I N A B I L I T Y
R E P O R T
2 0 1 6
EMPLOYEE ENGAGEMENT
Employee engagement continues to be a focal point
of our work-based initiatives even as we work towards
encouraging a work environment that fosters unity,
positivity and commitment. We strive to realise corporate
growth together with a fuller life for all employees through
our work-life balance programmes and various other forms
of engagement.
Where it is felt it is lacking in any Division or Head office
Department, a KPI will be introduced, that has been used
before across the Group, to ensure the management focus
on this issue and the results are monitored by surveys.
Work-Life Balance
We continue to encourage our employees to live in a
responsible manner through our various annual work-life
balance initiatives that have been tailored to the needs of
our employees. Our initiatives emphasise the importance
of the employees’ health and general well-being while
ensuring that they remain motivated and purpose-filled
in their vocational journey. Among the work-life balance
initiatives and programmes implemented to date are:
• Safety awareness campaigns, briefings and the
adoption of best practices;
• Employee
engagement
activities
such
as
teambuilding and mentoring;
• Improved employee retention and satisfaction
through job rotation, right fit, enhancement,
empowerment and employee inclusion;
• Special programmes that helpemployees understand
common goals, share a passion for success and take
pride in their work;
• Awareness of major diseases, recognising health
symptoms, joining support groups, understanding
healthy eating habits and the importance of
exercising;
• Managing workloads and deadlines to avoid
burn-out by adopting flexi-hours, managing leave
utilisation and taking time to recuperate or indulge in
meaningful hobbies;
• Celebrating employees’ birthdays in their individual
Divisions;
• Aerobic and Zumba sessions; and
• The implementation of a Work-Life Balance Policy
which endorses flexible working hours, part-time
employment and the payment of an additional
RM300.00 to employees to cover their health and
lifestyle which includes topping up their out-patient
entitlement.
Koffee Talk
CMS’ Koffee Talk sessions provides a platform for our non-
executiveemployees,the largest categoryof workerswithin
the Group, to voice their work-related issues and general
concerns directly to Senior Management, from outside
of their Division or Head Office Departments, and Group
Human Resources (Group HR). The biennial programme
also encourages our non-executive employees to interact
among themselves and the Senior Management in a
comfortable setting, devoid of the constraints of corporate
hierarchy. All issues raised during the Koffee Talk sessions
are summarised and highlighted during the following
Town Hall sessions where Senior Management will explain
how each issue is being addressed, thus retaining our
employees’ faith in the process.
In 2016, the interactive session was prefaced by a short,
tailor-made presentation of the Group’s high level
challenges delivered by the GroupManaging Director and
a second one on HR benefits and policies by a member of
Group HR.
In 2016, we organised ten Koffee Talk sessions in six
locations across Sarawak.Around400 employees attended
the sessions. Key members of Senior Management
who were involved in the sessions included the Group
Managing Director, who attended all the sessions, and the
Group’s Human Resources’ Senior General Manager, the
General Manager of Operations and its Senior Manager.
Board of Directors and Senior Management Strategic
Retreat
Social: Labour Practices and Decent Work
Our Board of Directors came together to discuss our
current operating status and to strategise for the future
during our annual Board of Directors Strategic Retreat.
During the offsite retreat, presentations from each Head
of Division and key Head Office Departments covering
their current operations, future plans and challenges
were reviewed. Our Group Executive Director and Group
Managing Director also made presentations that focus on
big picture issues and CMS’ overall strategic directions,
challenges and opportunities.
In a similar fashion, we conducted our annual Senior
Management Strategic Retreats which saw twenty-one
senior managers gather on 5 September 2016 at CMS
Clinker Sdn Bhd. The retreats serve to improve synergy,
increase collaboration and instil a sense of common
purpose among the Group’s leaders.