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Cahya Mata Sarawak Berhad
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Materiality Mapping
•
Safety & health
•
Corruption
•
Economic performance
•
Compliance of
products & services
•
Product
information/
customer
satisfaction
•
Child labour
•
Customer health & safety
•
Fair employment
practices
•
Employee/
employer relations
•
Emissions
•
Water
•
Effluents & waste
•
Indigenous rights
•
Environmental laws
•
Materials
•
Responsible marketing
•
Forced/compulsory labour
•
Compliance with
societal laws
•
Community engagement
•
Environmental
impact of products
& waste
•
Competition
•
Training & education
•
Workplace grievance
mechanisms
•
Developing local economy
•
Energy
•
Non-discrimination
•
Local suppliers
•
Biodiversity
•
Customer privacy
•
Diversity & equal
opportunity
•
Equal
remuneration for
men & women
•
Impact of transportation
on environment
•
Public policy
•
Reporting human
rights breaches
•
Environmental grievances
•
Suppliers impact
on society
•
Human rights
•
Equal salary for
locals/employing local
senior managers
•
Suppliers’ labour practices
•
Human rights of suppliers
•
Human rights
of security
•
Human rights
investment & training
•
Societal grievances
•
Environmental expenditure
Medium
Medium
Importance to CMS
Importance to Stakeholders
Highest
Highest
As per the diagram, the topics that are most relevant to our stakeholders are plotted towards the top of the matrix; with those towards the right being
the most important to CMS. The issues in the top right quadrant are material to both stakeholders and to CMS and have been prioritised in this report.
Back in 2015, we undertook a materiality analysis of our business to gain
a better understanding of topics that are important to both CMS and to its
stakeholders. Our aim then was to prioritise the most important areas of
sustainability for inclusion in this report. Material topics were defined
as those which had a direct or indirect impact on our ability to create,
preserve or erode Economic, Environmental and Societal values for CMS,
its stakeholders and the community.
For the year 2017, we did not conduct a new materiality analysis but
continued to align our sustainability initiatives with the findings of
2015’s analysis as we believe that the topics of relevance would not have
changed significantly over the course of two years. We will endeavour
to roll out a second materiality analysis in the year 2018 and report the
findings in the next reporting cycle.
The Methodology
We commissioned an external consultant to conduct a materiality survey
at the end of 2015. Members of our Senior Management team completed
the survey with their responses representing the views of CMS. In terms
of our stakeholder groups, feedback from the representatives of the
following groups was sought:
• Shareholders
• Community
• Employees
• Media
• Customers
• Suppliers and contractors
Respondents were asked to indicate how important each criterion was on
a scale of ‘very unimportant’ (1) to ‘very important’ (5). A 5-point Likert
Symmetric Scale was chosen so respondents could specify their level of
agreement with (3) being neutral. The survey was made available online
and completed by 249 respondents. A total of 155 survey responses were
deemed complete and used for this research.
Results
Scores over 3 were considered medium; scores of 4 or more important.
Our stakeholder scores ranged from 3.81 to 4.64 and CMS’ scores were
between 3.25 and 5. As all issues were important to some degree, a scale
from medium to highest was adopted.
The materiality matrix is presented in the following diagram.