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Cahya Mata Sarawak Berhad
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Our Four Stakeholder Group Model
A defining feature of CMS as a responsible corporate citizen is that
CMS is run for four stakeholders – our staff, our customers/suppliers,
the communities in which we operate and our shareholders.
Stakeholder Engagement at CMS
Community
Department of
Environment
Government
Agencies
Shareholders
Employees
Media
Customers/
Suppliers
Internally within CMS, our employees clearly understand that given our role in Sarawak’s economy, we are obliged to adopt a long-term perspective,
as well as ensure we remain responsible and accountable in every aspect of our business. This ranges from delivering quality on spec and on time, to
treating all stakeholders with respect and integrity (which includes for example, paying our suppliers, consultants and contractors on a timely basis),
to ensuring we innovate so that we do not lag behind others. In addition, for our employees, this is further manifested internally via our commitment
to upholding their well-being and through implementing meaningful Corporate Social Responsibility or CSR activities at several levels. Employee
volunteers are involved in community projects as they feel a strong sense of obligation to fulfil their responsibilities to stakeholders. At the Divisional
level, there is a strong emphasis on maintaining a sustainable, ethical and honourable operational performance to uphold our obligations to the
rakyat
(community).
Stakeholder Engagement
Having a four-stakeholder group model does not mean we do not consider other stakeholders. We recognise that stakeholders consist of many
individuals and organisations that are impacted in some way by our activities. They may be affected by our role as a private sector corporation, an
employer or a business that generates revenue and helps to boost local economies.
Our systematic and regular engagement with our various stakeholders helps us to understand their needs and their points of view. The results of these
stakeholder engagement activities are also important as they may influence our Management’s decision-making process.
We continually strive to improve our engagement methods and practices to ensure that the quality of these engagements is constantly developed.
Above all, we are continuously improving our engagement initiatives to ensure we remain a respected and integral part of the fabric of society.
We also acknowledge that there are other stakeholders that extend beyond our four stakeholder group model and these stakeholders consist of the
many individuals and organisations that are either directly or indirectly impacted by our activities.
In order to ensure that we maintain our reputation as an accountable and conscientious corporate citizen, it is imperative that we hear the voices of
the communities that surround us. As such, we continue to explore different ways by which we can improve our engagement methods and practices
so as to provide the best and most feasible platforms for communication with our stakeholders.