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Cahya Mata
Sarawak
Berhad
S U S T A I N A B I L I T Y
R E P O R T
2 0 1 6
Certificates of Registration with relevant Authorities
PPES Works (Sarawak) Sdn Bhd is registered with the
various construction-related bodies:
• The Construction Industry Development Board with
Grade G7;
• The Ministry of Works (Malaysia) Contractor and
Entrepreneur Development Division; and
• The Sarawak State Financial Secretary’s Contractor
and Consultant Registration Unit (UPKJ) with Class A.
These certifications allow PPES Works (Sarawak) to
undertake works of any value mainly relating to the
construction of buildings, civil engineering, mechanical
and electrical construction-related activities. As
each certificate carries a validity period of two to
three years, the Company’s Business Development
Department Manager oversees and monitors all
relevant memberships, together with the Compliance
Department and with support from the Company’s
departments that assist in providing the relevant
information.
On 22 September 2016, CMS Wires Sdn Bhd obtained
CIDB Certification for its welded steel fabric for the
reinforcement of concrete.
SAFE BLASTING
Our stringent safety standards are emphasised
throughout our operations, no less in CMS Quarries Sdn
Bhd where we make sure that all blasting methods are
performed in compliance with the correct procedures. All
blasting operations that were carried out in 2016 were
reportedly without incident.
Blasting operations require at least six workers, they
include the Production & Maintenance Engineer, Quarry
Supervisor, Chief Blaster, Mining Supervisor and Drillers.
1.
A safety briefing is delivered
before blasting to ensure it is carried
out safely
7.
Once the certified short-firer is
satisfied that all shots have been fired,
five minutes is given to allow fumes
to clear
6.
The certified short-firer instructs the
explosive to be detonated
2.
The quarry supervisor or another
authorised person informs all
employees of the date and time
of the blasting
8.
One continuous long siren indicates
the completion of the blasting
5.
Quarry supervisor and other
authorised personal check that all
personnel are at least 100 metres
from the quarry face
3.
Blasting notices and red flags are
posted at the guard house at the
entrance of the quarry and at the
quarry pit to warn of blasting
9.
All workmen are not allowed to
approach the quarry until the ‘all clear’
signal has been sounded
4.
Once the holes have been charged
with explosives, the blaster
sounds the siren six times before
blasting commences
CUSTOMER PRIVACY
When it comes to privacy, we observe strict regulations
and procedures to guarantee our customer’s personal
data is duly protected. To this end, CMS complies with
the Personal Data Protection Act 2010 (PDPA), which
regulates the processing and proper management of
personal data in commercial transactions.
We do not disclose personal data unless it is:
• To regulatory authorities, Government departments
or agencies pursuant to the requirements of the law;
• To organisations associated with CMS;
• To CMS’ strategic partners, professional advisers and
third party service providers which it engages from
time to time; and
• Required or authorised by law or by court order.
CUSTOMER SATISFACTION
Customer satisfaction continues to play an integral role in
our operations as it helps us to gauge the performance of
our subsidiary companies while providing us with insight
to consumer trends. Each of our subsidiaries carries out
their own customer survey from which all responses
received, both positive and negative, are fully reviewed
and analysed.
CMS Premix Sdn Bhd’s annual survey results for 2016
revealed a slight drop of 7.1% in customer satisfaction
from 100% to 92.9% thus breaking a three-year streak of
achieving perfect scores.
Social: Product Responsibility
PROCEDURE FOR BLASTING OPERATIONS