CAHYA MATA SARAWAK SUSTAINABILITY REPORT 2015

27 CAHYA MATA SARAWAK SUSTAINABILITY REPORT 2015 Koffee Talk Initiative The Koffee Talk initiative, which began since 2007, is a platform for CMS’ non- executive employees who make up the largest category of workers within the Group. Through this platform, employees can channel their work-related issues and general concerns directly to Senior Management and Group HR. The programme is held biennially and allows non-executive employees to communicate outside the confines of an office setting as well as raise questions and engage in a more informal atmosphere in the absence of their managers. The main issues raised during the Koffee Talk are summarised and highlighted during the year end Town Hall sessions. Senior Management explains how each issue is being addressed, which helps retain employees’ faith in the process, The Koffee Talk sessions promote better communication between Senior Management and non-executive employees within the Group. Board of Directors and Senior Management Strategic Retreats The Board of Directors Strategic Retreat is held offsite annually. The Board receives presentations from each Head of Division and key Head Office Departments covering their current operations, future plans and challenges. These are then discussed and recommendations are made. Our Group Executive Director and Group Managing Director also make presentations that focus on big picture issues and CMS’ overall strategic directions, challenges and opportunities. We also conduct annual Senior Management Strategic Retreats. These are similar in format but involve a larger group of senior managers. The retreat fosters closer working relations within the Senior Management team with a view to improving synergy, increasing collaboration and instilling a sense of common purpose. Management Retreat CMS holds an annual management retreat for managers and senior executives. This retreat is a forum to receive updates from top management on the performance and direction of the Group. Surveys and training specific to managers’ needs are conducted to help managers identify current issues relating to work performance and areas of concerns. Town Hall Sessions The CMS Town Hall sessions are engagement initiatives between the Senior Management and all employees of the Group. First introduced in 2007, the Town Hall sessions are held annually in Kuching, Sibu, Bintulu and Miri. At these sessions, our Group Executive Director and Group Managing Director provide an update on the annual performance of the Group and its future direction. The Town Hall sessions also provide an avenue for top management to engage with all employees on important issues that affect the organisation and the workforce. If employees are unable to attend these Town Hall sessions due to work operations, a work rotation programme is introduced to ensure that biennial attendance is made possible. Social: Labour Practices and DecentWork Annual Dinner We organise an annual dinner for all employees at the end of each year. The annual dinner is held in appreciation of their contribution, efforts and service to the Group. Group annual dinners and respective Divisional annual dinners are held on alternate years. Employment Engagement Initiative In 2015, Group HR introduced a new KPI item – the Employee Engagement Initiative (EEI). Under the EEI, manager-level employees and above are required to initiate and organise at least two group activities with their immediate subordinates. These activities may range from breakfasts/luncheons to coaching and teambuilding gatherings. The EEI aims to enhance social relations amongst team members and provide an avenue for discussion about the future direction of the respective Business Units/Divisions amidst a casual atmosphere.